Do you stay with the Ida Pod?

An Ida Pod Operator will attend your event to take care of everything for you.  When you hire an Ida Pod Photo Booth you also get the reassurance that you everything is in hand.

 

How much do you charge for travel?

Travel is free within 30 miles of our base in Greenwich. A small charge may need to be added to events outside of this radius.

What are idle hours for?

Sometimes it is not always possible to set up or break down the photo booth safely and without restriction directly before or after an event. For example, if you require the booth setting up at 6pm but do not want it running until 9pm that is fine. However, this would be charged at 3 idle hours on top of the hire costs. Idle hours are charged at £25 per hour.

You need to also be aware that if we are prevented from breaking down at our time agreed, idle time will also have to be charged. So for example if we agree 6pm -10pm but your day doesn’t finish 12.00am you will charged 2 hours idle time.

Will the Pod fit into the space we have & what are the dimensions?

Yes, both the Classic Pods and Selfie Pod Tower are flat packed and all we ask for a flat, indoor space or at least fully covered marquee space that is

Classic Pod Dimensions 2.3m wide x 1.25m deep x 2.1m high.

Selfie Pod Dimension 0.6m wide x 0.5m deep x 1.8m high Metres / Free Standing without backdrop

We need connection to a standard 13Å plug socket within 25m to be able to work. We can and have done events in houses, boats, roof tops and marquees. No place is a silly place just ask.

Do you have insurance?

Yes, all professional photo booth companies must carry valid Public Liability Insurance and PAT Tested. We have copies on request. This info can be produced on the day or sent when you request it.

How long does it take you to set up the Ida Pod?

It can take Ida Pod anywhere from 45 mins – 1 hour to set up.  We will arrive on site at least one hour and a half  before your hire time is due to start. This time is included in the price and is not counted as part of your running time.

 

Do I need to pay a deposit?

Ida Pod request a 50% deposit; £100.00 is non refundable deposit to secure your date and the remaining balance is due 7 days prior to your event. If in the case of a last minute booking (within 7 days) we ask for full payment to insure everything is ready for your special day. Please be aware that if your event is within 28 days and you wish to pay into the business account via credit card or BACS transfer the funds need to clear before the event date. We do not accept cheques generally.

 

Can I pay with credit or debit card?

Yes you can! We use Barclays Card Pay and PayPal. There is a compulsory 4% Card processing ‘Transaction fee’ Please note you will receive confirmation once these payments have been cleared.

There is a £100.00 non- refundable ‘Damage Deposit/Holding Fee’ that will need to be paid up to 7 days before the event at the latest. This is fully refundable.

 

What if we booked a package then on the day need more time that we didn’t calculate for?

That is not a problem at all. If on the day you want more time and we don’t have another booking behind yours we can stay on.  You will need to give us at least an hours notice and we can take a cash or card payment for the excess time.  The money will need to be payable on the hour.

 

Can we Invoice you?

If you are a company you can invoice but please be aware that the full amount needs to be cleared funds before the event. If for some reason it is not be possible just get in touch and let us know.

 

Do we get a digital copy of the pictures taken in the Pod?

Yes! 100 per cent, you will receive a free USB stick/DVD disk with all the hi-resolution images taken in our photo booth after your event. We aim to get the images to you as soon as possible but please allow up to 7 days.

 

Can our guests view the images after the event?

Yes, after your event we upload a few sample images to our website. However for some of our high end clientele we do not automatically put these images up this is due to privacy.  Otherwise the images will be on our Facebook page if your guest want ease of access.  The decision is completely up to you.

DISCLAIMER: Please note when booking an event be sure to tick the box if you DO NOT wish for your images to be used for marketing on the website or Facebook. Ida Pod, Photo Booths page.  This will be a question on the Terms & Conditions form that will need to be signed by you when confirming a booking , but don’t worry we will always ask first.

 

Can we have colour or black & white prints?

Your guests can choose to have coloured, black & white or the new feature on our system Sepia. It is quick and easy to change the settings on our touch screen interface.  There is also the option of video messaging and an optional green screen for digital backgrounds.

 

Do you have a Fun Booth Mode?

Yes… The Fun Booth Mode allows your photos to have digital backgrounds. Your guest are allowed to visit the Pod and select a different themes like London landmarks, Hollywood backgrounds, beaches, underwater, disco and a few more. Up to 4 backgrounds can be set before the event so we are able to take requests from our clients.

 

What printers do you use?

Ida Pod uses thermal dye sublimation printers. These are the same as the top photo processing companies use and are the best in the business. The prints are fast, touch dry and water proof after 20 seconds.

 

What cameras does your Pod use?

Our photo Pods use high end professional DSLR 700 cameras resulting in sharp quality pictures.

 

Do you offer a video option?

Yes we sure can. Our Photo booths allow Video Mode which takes 45 second video clips. Each photo booth has a touch screen and your guests can record 45 second video message clips and take photos. The Pod is fully automatic and will switch between the two modes instantly so your guests can have their prints and leave you a video message whilst in the photo booth. We then make you a DVD movie in high definition to watch at home. We can disable the feature also if you don’t require video messaging.  This is an optional extra.

 

How does the guest book service work?

If you chose to have a guest book service we can set the Ida Pod up to print unlimited copies of each sitting, 1 for your guests each and 1 for your guest book. We provide pens, scissors and glue encouraging your guests to leave messages next to their pictures. We will ensure the book is completed to a high standard and we hand deliver it to you at the end of your occasion in perfect order.